Your appointments are very important to us. Time allocated for an appointment is reserved especially for you. We do understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for adjustments to your appointments and for cancellations.

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time and clients on my waiting list miss the opportunity to receive services they need. We ask that all new and current guests supply a credit card to have on our files. All cards on file are added to the system via a secure electronic process that ensures the information is encrypted and remains secure.

Cancellation Charges:
- Notification given at least 12 hours prior to your appointment will receive no charges.
- Notification given less than 12 hour prior to appointment time will result in a $25 cancellation fee.

Confirmation Emails:
As a courtesy, we will send out an email to confirm your service appointments one day prior to your appointment date. We do understand how easy it may be to forget an appointment therefore all our appointments are confirmed 24 hours prior via email for your convenience. Please ensure that we have your current email address on file in order to be able to do so in a way that may be beneficial to you. It remains your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and help us service our guests better by providing enough notice to avoid the cancellation fees.